Privacy Policy
This privacy policy sets out how TaxReturn Pro uses and protects any information you give when you use our services. TaxReturn Pro is fully committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy statement.
Who we are
TaxReturn Pro is a trading name for the services of TaxReturn Pro Inc., and its parent company and its subsidiaries and representative companies. Our principal business is to facilitate tax returns.
Information Collection
We may collect the following personal information from you:
- Contact Information such as your name, email address, mailing address, phone number.
- All Financial and Personal Identifiable Information pertinent to filling a tax return on your behalf.
Use of Information:
We require this information to understand your needs, to provide you with a better service and for the following reasons:
- To administer your account
- To provide the service you have requested.
- We may use the information to improve our products and services.
- We will never sell your information.
Information Sharing
TaxReturn Pro may disclose your information to:
- Any of our service providers including those engaged by us to perform functions for the processing of tax returns.
- Persons necessary to ensure TaxReturn Pro compliance with any applicable law, regulation, legal requirement TaxReturn Pro may share your personal information only as described in this Privacy Policy. We will not sell your information.
Data Retention
As a rule, we keep your information for a specified period of time from the date of when your contract ceases, and/or you cease to be a customer. Typically, this period is 6 years, however, it may be held for a longer or shorter period depending on several factors.
Data Storage
Your information is stored on systems within TaxReturn Pro’s premises and with providers of information storage.
Your Rights
At any point, while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
- Right of portability – you have the right to have the data we hold about you transferred to another organization.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
- Right to judicial review: in the event that TaxReturn Pro refuses your request under rights of access, we will provide you with a reason as to why.
Cookies and other tracking technologies
Our website employs cookies to differentiate you from other users. This enables us to enhance your browsing experience and optimize our site. For further details on cookies, kindly refer to our cookie policy.
Additional policy information:
We display may use testimonials on our site, and any personal information included in these has been posted with the user’s consent.
TaxReturn Pro may occasionally amend this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the date it is published.
How to contact us:
If you have questions about how we use your information or wish to exercise your information rights, please contact us at;
TaxReturn Pro, 47 Ranelagh Road, Dublin 6, D06 C2P3
You also have the right to complain to the Data Protection Commission or another supervisory authority.
Contact the Office of the Data Protection Commission at:
Telephone (01) 612 1448
Lo Call Number 1890 252 231
Fax +353 57 868 4757
Email info@dataprotection.ie
Postal Address Data Protection Commission, Canal House, Station Road, Portarlington, R32 AP23, Co Laois.